Shipping & Delivery
SHIPPING & DELIVERY
From our store to your space.
Shipping requirements can vary significantly across saunas, cold plunges, golf simulators, launch monitors, and other equipment. This page explains what to expect before and after your order ships.
AT A GLANCE
Delivery depends on the product, destination, and fulfillment method.
Some products can move through standard parcel networks, while larger or heavier equipment may require freight delivery or additional receiving arrangements.
Product-specific shipping information should always be reviewed before purchasing. If you are unsure whether a product is suitable for delivery to your location, contact Aurevoro before placing your order.
HOW DELIVERY WORKS
What happens after you order.
01
Order confirmed
After checkout, your order details are recorded and prepared for processing.
02
Order processing
Processing time can vary depending on the product, manufacturer, inventory status, and fulfillment requirements.
03
Shipment
Once ready, the order is released to the applicable carrier or freight provider.
04
Delivery
Delivery procedures depend on the carrier, shipment size, destination, and any product-specific requirements.
SHIPPING DETAILS
Important things to know before delivery.
Processing times
Processing times vary by product. An estimated delivery window should not be treated as a guaranteed arrival date, as carrier schedules and other circumstances can affect transit.
Shipping availability
Shipping availability can depend on the product and destination. Certain products or locations may be subject to different delivery methods, carrier limitations, or shipping requirements.
Large-item delivery
Larger products may ship through a freight carrier rather than a standard parcel service. Depending on the shipment, delivery may require additional access, receiving, appointment, or signature arrangements.
Delivery address
Please provide a complete and accurate shipping address at checkout. Address changes may not be possible once an order has entered processing or has been released for shipment.
Site access
For larger shipments, consider access conditions at the delivery location, including driveways, gates, stairs, restricted roads, and available receiving space. Contact us before ordering if you are unsure whether delivery may require special arrangements.
WHEN YOUR ORDER ARRIVES
Take a moment to inspect the shipment.
Check the packaging
Where possible, inspect the exterior of the shipment for visible signs of damage before completing the delivery process.
Keep documentation
If you notice a problem, keep the packaging and take clear photos of the shipment, product, labels, and any visible damage.
Contact us
Contact Aurevoro with your order number and relevant details if you experience a delivery issue so the available information can be reviewed.
TRACKING
Following your shipment.
When shipment tracking or carrier information is available, it may be associated with your order. Tracking updates are controlled by the applicable carrier once the shipment has entered transit.
ORDER CHANGES
Need to update something?
Contact us as soon as possible if you need to request an address change or another order modification. We cannot guarantee that changes can be made after processing or fulfillment has begun.
DELIVERY FAQ
Common shipping questions.
How long will my order take to arrive? +
Will large products arrive by freight? +
What if my shipment arrives damaged? +
Can I change my delivery address? +
NEED DELIVERY HELP?
Have a question before you order?
Send us the product name and details about your delivery location, and we'll help you review the available shipping information.