Warranty
WARRANTY
Product warranty information.
Warranty coverage can differ between products and manufacturers. This page explains how warranty information is handled when you purchase through Aurevoro.
COVERAGE
Manufacturer warranties
Many products sold by Aurevoro may include warranty coverage supplied by the manufacturer. The duration, scope, exclusions, registration requirements, and claim procedures are determined by the applicable manufacturer unless otherwise stated.
What warranty coverage may include
Depending on the product, coverage may apply to certain defects in materials, workmanship, components, or specified parts during the applicable warranty period.
Common exclusions
Warranty coverage may exclude misuse, improper installation, unauthorized modification, normal wear, cosmetic damage, commercial use where prohibited, neglect, environmental damage, or failure to follow manufacturer instructions.
Warranty claims
If you believe a product has a warranty-related issue, contact us with your order number, product information, serial number if applicable, photos or video, and a clear description of the problem.
Proof of purchase
Proof of purchase may be required to process or support a warranty claim. Keep your Aurevoro order confirmation and any manufacturer documentation provided with the product.
Warranty decisions
Where a warranty is provided by a manufacturer, final warranty eligibility and available remedies may be determined by that manufacturer under its applicable terms.
Need warranty assistance?
Contact aurevoro@proton.me and include your order number, product model, and details of the issue.